Embeddings power search that understands intent. An employee searching for time off after having a baby can find the parental leave policy even if the policy never uses those words. Embeddings are also the basis of most company knowledge assistants and document matching tools.
For example, a support team could use embeddings to surface past tickets similar to a new complaint, along with how each was resolved. The limit is that similar is not the same as correct. Embeddings retrieve related content, but they do not check whether it is current, authorized for the user or the right answer, so access rules and source review still matter.